John Luker

EXECUTIVE SUMMARY
Accomplished, energetic project manager with over ten years of expertise in managing the technical and human capital aspects of business development including design, implementation and customer support. Personal strengths include energy and enthusiasm, entrepreneurial talent, leadership, strong interpersonal skills and a passion for excellence. Reputation for reducing costs and significantly improving bottom line income through effective project management and comprehensive information solutions.
___________________________________________________________________

PROFESSIONAL EXPERIENCE
Southern Business Communications, Inc., Norcross, GA 2006-2008
Director of Service, for leading service audio visual integrator, a Xerox Company.
Developed SBC’s first unified proposal and quoting system and directed team that implemented the system.
Designed and taught two day SBC project management course.
Defined project scope and objectives to insure client commitments were met.
Created best practice guidelines and provided support and project management for major education and healthcare projects for McKesson, Georgia State University, and Medical University of South Carolina.

John Luker Associates, Atlanta, GA 2002-2006
Project Management Consultant
Provided project management to small business entities involved in post-secondary education, video surveillance and structured cabling contracting.
Reduced costs and increased bottom line income for multiple clients: Established a new sales process for FlexPop in Portland, Oregon, increasing sales by over 600% in one year…company bought by FasTech.

Progressive Systems, LLC, Birmingham, AL 2000-2002
Director of Field Operations for leading provider of digital video surveillance solutions.
Effectively managed a team of 88 project managers and installation crews.
Significantly contributed to company growing from $500K to over $18M revenue in 18 months through strong project completion and sales integration.
Promoted from Project Manager/Engineer to Director of Project Management to Director of Field Operations. Demonstrated excellence in application of full life cycle processes (SDLC), Agile Software Development, presentation and negotiation.
Established policies and procedures for all system installation projects, and created custom support systems to provide for after the sale support and customer care.
Established a national program for infrastructure installation, hardware and software implementation, customer training and support for a varied customer base- K-12 and post-secondary education, hospital, and commercial.

Huntsville Emergency Medical Systems, Inc., Huntsville, AL 1994-2000
Field Paramedic.
Trained other medical professionals in emergency response techniques:
Advanced Cave Rescue
High Angle/Rough Terrain Rescue
Basic Cardiac Life Support
Advanced Cardiac Life Support
Pediatric Advanced Life Support
Basic Trauma Life Support
Pre Hospital Trauma Life Support
Wilderness Paramedic Certification (University of Pittsburgh Medical Center)
Developed emergency and crisis management skills while completing college degree.
Acquired knowledge of hospital administration and departmental interface.

John Luker Associates, Commerce, GA 1989-2000
Project Management Consultant
Created, marketed and project managed the implementation of one of the first Enterprise Resource Planning (ERP) software systems for the post secondary proprietary school market.
Provided project management and systems implementation consulting services on a contract basis for a variety of different types of schools, including cosmetology, allied medical and trade.

EDUCATION AND CERTIFICATIONS
_________________________________________________________________
Master of Science in Cybersecurity, Virginia College, Birmingham, AL 2006
Magma Cum Laude
Emphasis in Business Continuity Planning

BSBA in MIS, University of Huntsville, Huntsville, AL 2000
Magna Cum Laude
Emphasis in Database Design & Administration

Project Management Professional - Project Management Institute

Certified Technology Specialist- InfoComm International

Certified Audio-Visual Associate-Extron Manufacturing

PROFESSIONAL AND CIVIC ASSOCIATIONS
_______________________________________________________________
Project Management Institute
Beta Gamma Sigma Honor Society (mentor for new members)
Association of information Technology Professionals
Fund raising and support for Leukemia Association (golf tournaments & cycling events)